Dear valued customers, we would like to inform you that remittance services to Ethiopia are temporarily unavailable at this time. We are actively working with our partners to restore the service as quickly as possible. We appreciate your understanding, patience, and continued trust in our company during this time.CONTACT US

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Check on Your Transfer

Your transfer is handled by the World Direct Link agent location where you sent it. Keep your receipt - it shows your transaction number and the date the money will be available.

01

Ask the agent location

Contact the location where you sent the transfer. Its address and phone number are on your receipt.

02

Call us

Call 800-939-7185 with your receipt or transaction number, the date you sent the money, and the recipient's name.

03

Report a problem

If the money didn't arrive or something is wrong, report it on our complaint page. You have 180 days from the date the money was promised to be available.

Need help?

Contact UsReport a Problem