Ask the agent location
Contact the location where you sent the transfer. Its address and phone number are on your receipt.
Services
Your transfer is handled by the World Direct Link agent location where you sent it. Keep your receipt - it shows your transaction number and the date the money will be available.
Ask the agent location
Contact the location where you sent the transfer. Its address and phone number are on your receipt.
Call us
Call 800-939-7185 with your receipt or transaction number, the date you sent the money, and the recipient's name.
Report a problem
If the money didn't arrive or something is wrong, report it on our complaint page. You have 180 days from the date the money was promised to be available.