Dear valued customers, we would like to inform you that remittance services to Ethiopia are temporarily unavailable at this time. We are actively working with our partners to restore the service as quickly as possible. We appreciate your understanding, patience, and continued trust in our company during this time.CONTACT US

Agents & Partners

Agent Resources

Authorized agents can access the tools and documents needed to stay compliant and serve customers well.

Authenticated resources

Compliance documents, training materials, and operational forms require an active agent account. Sign in to the Agent Training Portal to access your authenticated resources.

Agent Training Portal

What you'll find

BSA/AML Agent Compliance Program & acknowledgement forms

Training materials and annual refresher quiz

SAR Referral Form (English / Soomaali)

Recordkeeping and ID requirements quick guide

Consumer notice and signage (Agent Certificate)

Pre-payment disclosure guidance

Returned check reporting

Report returned checks to support@worlddirectlink.com.