World Direct Link (“the Company,” “us,” or “we”) is committed to protecting the privacy and security of our customers, agents (company-owned or independent), partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services and website.
1. Information We Collect
- Personal Information: When you use our money transfer services, we may collect personal information such as your name, address, email address, phone number, date of birth, government-issued identification, and financial information.
- Transaction Information: We collect information about the transactions you perform using our services, including the amount, currency, recipient details, and transaction history.
- Usage Data: We may collect information about how you access and use our website, including your IP address, browser type, operating system, referring URLs, and pages viewed.
2. How We Use Your Information
- To Provide Services: We use your information to process and complete money transfer transactions, verify your identity, and communicate with you about your transactions.
- To Improve Services: We analyze usage data to improve our website and services, enhance user experience, and develop new features.
- To Ensure Compliance: We use your information to comply with legal and regulatory requirements, including anti-money laundering (AML) and counter-terrorist financing (CTF) laws.
- To Communicate: We may use your contact information to send you updates, newsletters, marketing communications, and other information that may be of interest to you. You can opt out of these communications at any time.
3. Information Sharing and Disclosure
- With Your Consent: We may share your information with third parties when you have given us your explicit consent to do so.
- Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors, compliance services, and Payout Partners.
- Legal Requirements: We may disclose your information if required by law, court order, or regulatory authority, or to protect the rights, property, or safety of our company, our customers, or others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet or email transmission is ever fully secure or error-free. You should take special care in deciding what information you send to us via email.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with our legal and regulatory obligations, resolve disputes, and enforce our agreements.
6. Your Rights
- Access: You have the right to access the personal information we hold about you and to request a copy of it.
- Correction: You have the right to request the correction of any inaccurate or incomplete information.
- Deletion: You have the right to request the deletion of your personal information, subject to certain legal and regulatory requirements.
- Objection: You have the right to object to the processing of your personal information in certain circumstances.
7. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control the use of cookies through your browser settings.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our services and website after such changes constitutes your acceptance of the updated Privacy Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Address : 5405 Memorial Drive, Suite A104 Stone Mountain, GA 30083 USA
Email : [email protected]
Phone : +1 800-939-7185
Fax : +1 404-297-4321